Gate areas at JFK and LaGuardia are now spruced up to provide services like never before and getting a decent meal once you reach that boarding gate has been made easy. At kiosks of Apple iPads installed by Delta Airlines on gates 21 and 22 in JFK Terminal 2 and gate 15 in JFK Terminal 2 it is simple to punch in your order (or drink for your travel cup holder) on a specially designed application. This week the airline is rolling out this facility at these gates in JFK and at LaGuardia’s Terminal D near gates 1 and 2 taking forward their vision to providing more amenities to their passengers at these two bustling New York airports.
Delta envisions a delightful experience for their customers flying out of New York and is fulfilling a need to give their passengers options to help themselves to a meal made by world-renowned chefs of various cuisines. Customers can view the menus for something French at Terminal 2 of JFK from the Croque Madame conceptualized by chef Andrew Carmellini.
Something Italian is on offer at Terminal 3 from Bar Brace which is the brainchild of restaurateur Jason Denton. Then you have LaGuardia where you can sink your teeth into a freshly made pizza at Crust at the new Terminal D dining stations.
The customer’s order will be delivered to them as quickly as within 10 minutes of placing the request for the meal on the kiosks and before confirming the last step the customer will be informed of what time they can expect the meal to arrive so they may ascertain whether they have sufficient time before boarding to enjoy their meal. (It also helps them know if they’ll have time to shop for various wheelchair accessories or travel accessories like a travel drink holder from airport shops.)
The airport restaurant partner of Delta is OTG management, a well-established player in this sector catering to many major city airports. Their restaurants at these airports have garnered rave reviews, markedly the JFK Terminal 5 dining. Delta Airlines has enlisted the services of these restaurateurs who will serve their customers at the marked gates in a specially designed section called dining stations. This enclosure will have comfortable seats with power outlets to recharge laptops, mobiles, etc. and is sufficient to accommodate single or group travelers.
The airplane carrier with its headquarters in Atlanta is making New York a focus area for upgrading their services. Before the dining service at boarding gates was announced, Delta had already partnered with OTG at both JFK and LaGuardia to introduce 13 new food and beverage innovations throughout Terminal D. JFK has a set of new full service cafés and bars in the premises lying within the Delta Sky Clubs.