Posts Tagged ‘market research’

General Patent Information

Monday, December 7th, 2009

Patents are granted by the US government to inventors for new, non-obvious and useful inventions and discoveries, and similar standards of patentability are applied around the globe. A patent grants to its owner the right to exclude others from making, using or selling a patented machine or composition of matter, or using a patented method, typically for a period of 20 years from the date of filing a patent application. Patents are anti-capitalist and they do not allow competition. For capitalism to work their must be freedom of information. Patents are good for 20 years from filing date.

Patents are not the only defense, but they are a vital one to innovative startups that must survive in a real world. In business, as in the jungle, respect is given only to those who can protect themselves. Patents are an important source of technological intelligence that companies can use to gain strategic advantage. New software can be used for gathering, analyzing, forecasting, and managing external technology related information, including patent information. Although a preliminary patent search is suggested, before filing a patent attorney will want to do an independent search before proceeding.

Patents are usually rich in references which have to be cited to demonstrate that the particular patent is unique from, or a non-trivial improvement over, the prior art. One patent can lead to 10 or 50 related patents which each lead to even more. Patents are issued by individual governments and are meant to benefit both the inventor and the society at large. Patents provide the inventor with a temporary right to produce and sell their invention without the threat of competition. Patents are typically used as barriers to entry to particular markets and industries by preventing “free riders” from knocking off successful products without significant investment in product development and market development. It normally is the case that a given industry will have a limited number of competitors.

Working towards a better “Nearly” finished Cup Holder.

Tuesday, October 6th, 2009

As some of you may know, product development is never a completed process. It has been brought to our attention that there are a few issues with our cup holder.

The first issue is that of the Velcro straps, and one we’re aware of, but was a trade-off for making it a removable product. Whenever you have a beverage, of course you’ll want your cup holder attached, but when it’s not in use, to avoid irritation of your arm constantly running over the strap, the simplest method is to take the drink holder off of your armrest. Some individuals have just taken one of the extra foam pads and placed it over the straps. This causes a big problem, so we advise against this particular method. You have to position the straps just right so the product remains removable. If you’re okay with never having to take off the product, great, this will work. A better way is to cut up the extra foam pad (similar to cutting the pad into strips and placing it on the interior of the cup holder for better grip) and place it on the plastic sleeve of the drink holder, next to the straps, so your arm is now raised above it. We’re looking into a solution that can be placed over the strap slots, so the product remains removable, but also ensures that if you leave it on your comfort isn’t sacrificed.

The next issue is one we did our homework on. Having the cup holder at the front is the most logical spot for it. It’s easy to reach, and lets you rest your arm naturally. At times this can get in the way, either rubbing against your leg, or in some powerchair cases, individuals may only have use of one side of their body. Controls being at the front of the armrest, it is impossible to use our product. When we were doing market research we decided to go to the front of the armrest versus to the side. (Number one complaint we heard: Side mount cup holders are cheap, and ram into doorways or furniture.) The side mount cup holders, or even pivoting cup holders, were a problem in that they broke easily. Powerchairs are large, and increasing the width even a little can cause accessories to bump into doorways. Pivoting cup holders are great in that you can change the position to meet your need, but the strain of going back and forth causes the joint to break or lose resistance over time which eliminates the support for beverages.

In closing, some issues we are working on, some we aren’t because unfortunately we were forced to pick some options over others. We wanted to make a cup holder that could be used for almost any occassion. It also had to last, and as I am still using the same cup holder for airplanes, stadiums, and my office chair, I think we accomplished that.

Feel free to see our cup holder design here, or leave comments for us on our contact page.

How to Name a New Product – 5 Useful Tips

Friday, August 14th, 2009

Great new ideas are born everyday. Some are better than others, and some great ideas never catch the public’s interest. Ask yourself, “What’s in a name?” It’s an important question that if you want to be successful, you need to deal with up front. Here are a few keys that I’ve learned (sometimes after the fact) that should ease your marketing journey. We’ll even make believe we invented a new medicated foot powder and name it using all of the steps (although you don’t have to use them all).

1. Pick a name that explains what your product does.

We’ve got a foot powder. We’re very excited because it’s going to revolutionize the foot powder industry. Before even trying to get people excited about foot powder, we need to explain what the product does. Obvious choice is “foot powder,” but since it is superior perhaps we should try to distinguish our product. What about “foot soother” since that’s what you look for in a medicated foot powder anyway?

To prove the above point, the “Nearly” Universal OH, what is that? It’s a cup holder that I designed and patented, but you wouldn’t know that from the name. I mention this not to be self serving, but because I made a HUGE mistake here, and unfortunately it was after spending a great deal of money on branding and marketing. What I was trying to accomplish was creating a name I could copyright, but instead I lost sales by not representing what my product was or how it worked.

2. Create a name that will catch people off guard.

This is where you’ll add a word (or words) to grab a potential client’s attention. This can be a positive or negative, but some examples can be “World’s Second Best”, “Great Smelling, Bad Tasting”, “Best _____ You’re Not Using”, etc. Anything that teases someone to learn more is what we’re aiming for.

Back to our example, not only does our foot powder work better, but it smells pleasant also. Since most other products in the same category tend to smell old and stale, we’re onto something. What about “Sweet Smelling”? It’s something unexpected that creates mystery, but it also is a challenge of sorts, that a consumer will want to see for themselves.

3. Associate trust with your product.

This step is extremely hard to do if you’ve got something new, and relatively unknown. Stop and think first about who uses your product. Market research might skew towards one particular demographic. Find adjectives that pertain especially to those groups, as knowing the lingo is a good step towards credibility. However, if there is a broad range of consumers that will be interested in your product, try to use words that are associated with trust, or create an inviting feeling when read.

We’re going to kill two birds with one stone here. We’ve done our homework and it shows a large number of foot powder customers tend to be older. Let’s pick something that both associates with our larger market and also lends itself to a trusting feeling. “Grandma Fran’s” should work well.

4. Use a term that initiates a call to buy.

Getting someone to buy your product in the short time they scan the shelves or your marketing is going to be the biggest challenge. I can’t even guarantee this step will be enough, but if you’re using key words in your name (or in a slogan which is easier), you’ll drastically improve your odds. This tip goes very much in hand with the first one, but explaining what it does might not be enough. We need to create a feeling that people similar to our consumers are using this product, or that our product is the only option to truly satisfy their need. Two of our words already accomplish this. Can you guess what they are? “Soother” works as it’s what our market desires, and “Grandma Fran” gives older consumers an imaginary figure to associate with.

5. Give people a reason to buy.

People act quickly when it’s explained how to do so. Being human, consumers often need to know what’s in it for them. Customer testimonials are good tools, or telling a story about how your product benefited a client works also. Using existing clients that new consumers can associate with proves results, but this is hard to accomplish using one or two words in a name.

Although I said “hard” it’s not impossible, so let’s give it a try. We agree people want soothing in a medicated foot powder, but what else? They’re probably in some discomfort, so quick relief is probably second, with a close third being eliminating the problem. Using “Fast Healing” solves both issues.

What’re we left with?

“Grandma Fran’s Sweet Smelling, Fast Healing Foot Soother” is an effective, although long name. I’ve utilized each tip as an example, and probably would never create a name that long. (Honestly neither should you.) What I would recommend is find key words that help strengthen your product and work them into a name AND a slogan. Names should often be kept short, using one or two tips, and the rest can be used in a one sentence slogan. I’ll leave you with one last example for our awesome new foot powder.

Grandma Fran’s Foot Soother – With such a sweet smell, the quick relief will make you sad the problem’s gone for good.

Article on Ezine.